13439: Associate Director for Operations

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UNIVERSITY OF OREGON
HUMAN RESOURCES

Associate Director for Operations - Archive
Office of Student Financial Aid and Scholarships

Posting: 13439
Location: Eugene
Closes: 2013-11-18

Revised: Qualifications

Reports To:  Director of Student Financial Aid and Scholarships
Appt. Type:  Officer of Administration/1.0 FTE/Fixed-term/12-month, renewed annually
Application Review Begins:  November 1, 2013; position open until filled
Estimated Start Date:  January 6, 2014

Salary Range:  $75,000 - $90,000 annually

General Description

Reporting to the Director of Student Financial Aid and Scholarships, this position provides leadership and direction and supervises staff while managing the day-to-day operational functions.  The successful candidate works closely with the Director, the Associate Director for Compliance and the Associate Director for Scholarships to ensure that financial aid systems, processes, policies and procedures are in compliance with federal, state, institutional and foundation regulations and policies.  This position also works with the Management Systems Coordinator to assure financial aid processes are in place and operating smoothly and efficiently.

The Office of Student Financial Aid and Scholarships administers approximately $238m in federal, state, institutional and private funds each year.  The office is staffed by 23 individuals committed to assisting University of Oregon students with their educational expenses.  Candidates who promote and enhance diversity are strongly desired.

PRIMARY RESPONSIBILITIES

Compliance and Operations – 80%

  • Provides leadership and direction in planning, developing, organizing, administering, coordinating and supervising the overall administration and automated systems of the Office of Student Financial Aid and Scholarships (OSFAS).

  • Responsible for managing/monitoring the technical and functional support of the Banner (Ellucian) system.

  • Evaluates the office business processes to determine when changes are needed or customization to the Banner software are necessary to enhance the system functionality.

  • Develops policies and procedures concerning the internal controls for the maintenance and enhancement of systems and software that support the automated functions of the OSFAS.

  • Keeps abreast of federal, state and university rules and regulations to make sure that appropriate procedures are in place to ensure compliance.  Continuously reviews, researches and resolves office procedures and makes changes as appropriate. Provides recommendations to the Director.

  • Ensures that funds disbursed to students result from decisions based on the students meeting all eligibility requirements for such funds to ensure program compliance and effective management of institutional, federal and external funds.

  • Manages OSFAS use of the Talisma CRM system.

  • Manages financial aid reporting responsibilities.

  • Manages advising staff.

  • Consultant to staff regarding computing, office policies and procedures and federal and state regulations.

  • Coordinates financial aid administered by OSFAS with other resources available.

  • Member of the Financial Aid Management Team that meets to set policy and strategic goals.  Monitors and insures critical timelines are met and/or decisions made regarding operational issues.

  • Writes Ad Hoc reports.

  • In consultation with the director, develops and implements new technological initiatives to support the awarding of financial aid.

  • Collaborates with the Enrollment Management Research staff to conduct research activities for the strategic use of financial aid dollars.

  • Participates in state and national organizations to understand and to influence laws, policies, regulations and procedures that affect financial aid.  Some travel involved.

Supervisory Duties – 10%

  • Directly supervises four assistant directors.

Student-Related Activities - 10%

  • Counsels students and families about available financial aid and general student eligibility criteria.

  • Participates in university outreach activities, speaking to groups of parents, students, high school counselors, etc; some travel involved.

  • Routinely exercises professional judgment relative to confidential student situations.

Qualifications

Master's Degree and seven years' experience in student financial aid required; managerial level experience in administering student financial aid programs; supervisory experience; and the ability to communicate effectively both orally and in writing; extensive experience with the management of a financial aid student system, Banner (Ellucian) preferred.  The successful candidate must have: the ability to work effectively with faculty, staff and students from a variety of diverse backgrounds; must not be in default in Title IV loans; and must provide a copy of academic transcripts.  Final candidate is subject to a criminal background check.

Application Procedure

Send a letter that expresses your interest and summarizes your qualifications, a current resume, and the name, address, and phone number of three professional references to: Donna Schimmer, Office of Student Financial Aid and Scholarships, 1278 University of Oregon, Eugene, Oregon 97403-1278 or donnas@uoregon.edu.  To ensure consideration, please submit application materials by October 31, 2013.  The position will remain open until filled.

Located 110 miles south of Portland, the University of Oregon has an enrollment of 24,500.  The Eugene metro area (pop. 215,000) is in a region noted for its dynamic quality of life and progressive cultural environment.  We are about an hour’s drive from the Pacific coast and the Cascade mountains.  The University is an AAU research institution and a member of the Pac-12 conference.

An equal-opportunity, affirmative-action institution committed to cultural diversity and compliance with the Americans with Disabilities Act