13332: Academic Affairs Manager

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UNIVERSITY OF OREGON
HUMAN RESOURCES

Academic Affairs Manager - Archive
Graduate School

Posting: 13332
Location: Eugene
Closes: 2013-09-03

Title:  Academic Affairs Manager
Division:  Research, Innovation and Graduate Education - Graduate School
FTE:  1.0 FTE
Type:  Officer of Administration
Duration:  One year contract, renewable annually
Salary Range:  $38,000-$48,000
Annual Basis:  12 month
Est. Starting Date:  September 16, 2013 or as soon as possible

The University of Oregon (UO) welcomes applications for the position of Academic Affairs Manager (AAM) to serve as a member of a team of professionals in the Graduate School, a unit of Research, Innovation and Graduate Education.  The AAM serves as an important resource to enrolled graduate students, faculty and staff for the over 90 graduate degree and certification programs offered by the University of Oregon.  The AAM has direct responsibility for promoting excellence in our graduate programs by helping ensure that graduate students are making progress in accordance with Graduate School expectations, from matriculation through graduation, and by overseeing the application of, and our stakeholders’ understanding of, graduate academic procedures and policies.  In this position, there is a significant emphasis on communication to internal audiences and providing strong customer service for those enrolled in graduate programs.  The successful candidate will have the ability to communicate and work effectively with, faculty, staff, and enrolled students from a variety of diverse backgrounds and will maintain the highest ethical standards.  This position reports directly to the Assistant Dean and may supervise staff and students.

In 2011 the UO enrolled some 3,000 graduate students in degree-seeking programs and an additional 800 in non-degree activities.  The University of Oregon is a premier research intensive university that draws excellent graduate candidates from Oregon, the nation and across the globe (in 2011, 36% of the graduate populations were from Oregon, 64% were non-residents including some 13% international students).

The UO is located in Eugene, a metro area (pop. 215,000) in a region noted for its dynamic quality of life and progressive cultural environment.  The UO, an AAU research institution and a member of the Pac-12 conference, has an overall enrollment of approximately 20,000. Located 110 miles south of Portland, the UO is about an hour's drive from the Pacific coast and the Cascade mountain range.

Principle Responsibilities

Principle Responsibilities for the AAM include but are not limited to:

  • Monitoring individual graduate student satisfactory progress and academic standing, working with departments to create and track remediation plans and processing disqualification paperwork when necessary.
  • Supervising and training staff whose primary tasks include: providing front-line customer service to graduate students and others with queries and concerns about processes and transactional activities; approving requests for leave, change of major, transfer of credit, and waivers related to registration; clearing master’s degrees and graduate certificates (i.e., graduation); electronic submission of theses and dissertations and thesis/dissertation formatting.
  • Overseeing doctoral degree academic progress, including advancement to candidacy, dissertation committee composition and appointments, and oral defense procedures.
  • Reviewing, in consultation with the associate dean, petitions for special exceptions to Graduate School policies and communicates decisions to departments and students.
  • Acting as a key liaison to administrative offices (e.g., Registrar, Academic Affairs, and deans’ offices), academic department staff, faculty and students in the interpretation and application of graduate academic policies and procedures.
  • Identifying and pursuing opportunities for efficiency, innovation, and better coordination of the Graduate School’s academic procedures, including the master’s degree clearance process.
  • Working under the direction of the Graduate School leadership team, the AAM develops resources for graduate program directors and supports the Graduate School’s role in the approval of new and revised graduate degree programs, certificates and specializations. 
  • Tracking academic decisions/exceptions so policies can be periodically and systematically reviewed, and provides general academic data to the Graduate School leadership team when requested.
  • Serving, post-admission, as a liaison to students in the Interdisciplinary Studies: Individualized Program (IS:IP) master’s program, in support of the associate dean. He/she is responsible for maintaining admission files, program plans, course preauthorization, and graduation paperwork, working closely with the associate dean on issues and advising students when necessary.
  • Other duties as assigned.

Minimum Qualifications

  • A bachelor’s degree from an accredited institution of higher education; and
  • Two years of professional experience in an institution of higher education; and
  • Experience training, evaluating and supervising staff or students in a professional setting; and
  • Experience in serving a diverse client/customer base.

Preferred Qualifications

  • Graduate degree from an accredited institution of higher education.
  • Experience in an academic affairs role at an institution of higher education.

Position Details

This is a full-time administrative position.  Entry salary range is $38,000 to $48,000.  The UO has a strong benefits package accompanying employment.  Potential candidates are encouraged to review the benefits options at http://hr.uoregon.edu/benefits/.

Finalist candidates may be subject to a formal background check.

To ensure consideration, application should be received by Wednesday, August 28, 2013; position will remain open until filled.  A complete application will include a cover letter specifically addressing how your professional experience meets the qualifications the position and a current resume.  References will be required of those individuals considered as finalists.  Materials should clearly indicate to the review committee that you meet the minimum qualifications.  Electronic submissions are preferred.  Please email your package to marcia@uoregon.edu with Academics Affairs Manager application noted in the subject line.

Paper applications should be sent to:

Graduate School
Attn: Marcia Walker
1219 University of Oregon
Eugene, OR 97403-1219

The UO is an equal-opportunity, affirmative-action institution committed to cultural diversity and compliance with the Americans with Disabilities Act.  We seek candidates with demonstrated potential to contribute positively to the University of Oregon’s diverse community.