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Human Resources is located at 677 East 12th Ave., Suite 400. Our mailing address is: 5210 University of Oregon, Eugene OR, 97403-5210.

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Information Technology Consultant 2 - Archive

Classification:  C1462
Salary:$16.53 - $30.62 Per Hour
o The University of Oregon Department of English invite applications for a part-time (.5 FTE) Information Technology Consultant.
o This is a classified position represented by SEIU local 503, Oregon Public Employees Union.
o University of Oregon positions that are at least half-time are eligible for excellent benefits, including health and dental, employer-paid retirement, and tuition benefits for employee or an eligible dependent, sick and vacation leave.
o This recruitment is open to any applicant who meets the qualifications listed below.


... basic foundation knowledge and skills in technology and information systems as generally obtained through an associate's degree in information systems or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.

Required Qualifications:

* Ability to set up, install and troubleshoot networked PC systems, hardware, and software.
* Expertise in applications of Microsoft Office and Access.
* Working knowledge of HTML and GQL.
* Ability to work independently and show initiative and self-direction.
* Good working knowledge of business practices.
* Ability to communicate effectively with a diverse group of staff, faculty and students, with varying levels of technical and computer expertise.

Preferred Qualifications:

* General working knowledge of the VMS operating system.

Position is subject to a criminal background check.


This position provides principal computer support for staff, faculty, and students of the Department English. Duties include:
... providing consultation on installation and troubleshooting software for Windows and Macintosh operating systems and Microsoft Office products; training users in computer applications; analyzing user application requirements and recommending options to best utilize the installed applications; maintaining current knowledge of hardware and software products and developments in the microcomputer industry; advising the Manager of Admin. Services of updates, purchases are necessary for department-owned equipment; assisting staff and administrators with data collection, analysis and methodology.
... maintaining and updating department Web pages, including graphics and layout, and ensuring that content is accurate and current; training staff to post information directly to the site.
... maintains Macintosh computers in the Composition Program classroom, including setting up new hardware, installing software, troubleshooting and diagnosing problems; training instructional staff on uses of computer and programs; keeping the Directors of Composition informed of computer problems, advising them on resolution and needs of the room.
... designing automated office procedures and systems, analyzing computing resources and administrative needs.
... investigating and identifying problems of malfunctioning PCs; submitting service requests to CASIT department and serving as contact person for English; maintaining and setting up online control of department networked copiers and printers; troubleshooting problems related to the printers and serving as liaison between department and vendor.
... recommending acquisition of equipment and software, installing and configuring new computer equipment; maintaining department files on software licenses; maintaining department inventory files; working with student computer support staff by delegating tasks and overseeing work quality.


To assist us in making the selection for this position, please respond to the following questions on a separate sheet(s) of paper. Number your responses to correspond to the questions and describe experience and training related to each question. Make sure that any experience or training described in your responses is included on your application.

1. One of the primary job expectations of this job is to access current business practices within the English Department and suggest or design computer resources to streamline those practices. Describe your experience in utilizing existing software in streamlining business procedures or describe how you have tailored existing software or created software to achieve this goal.

2. Describe your experience using and implementing Microsoft Office applications.

3. This position often has to explain technical terms and requirements to an audience that has no prior knowledge of these terms. Describe how you would have worked with a variety of computer knowledge based audiences and especially how your communications skills are adjusted for the novice.

4. Describe your experience creating and maintaining web pages.


Online submission is the preferred method. Create an account at:
Human Resources Job Application Form (Online)

Paper submission can be made by printing the form at:
Human Resources Job Application Form (PDF)

Mail or hand deliver the paper application and all relevant materials, including the answers to the supplemental questions, by 5:00PM on the closing date to:

Human Resources
677 East 12th Ave., Suite 400
5210 University of Oregon
Eugene, OR 97403-5210

The UO Human Resources application must be filled out completely, with a signature or it will not be accepted. Make sure to keep a copy of your application packet for job interviews.

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status.