Administrative Program Assistant - Archive
|Department:||Accessible Education Center|
|Salary:||$13.62 - $20.23 Per Hour|
o The University of Oregon Accessible Education Center invites applications for a full-time Testing Coordinator (Administrative Program Assistant).
o This is a classified position represented by SEIU local 503, Oregon Public Employees Union.
o University of Oregon positions that are at least half-time are eligible for excellent benefits, including health and dental, employer-paid retirement, and tuition benefits for employee or an eligible dependent, sick and vacation leave.
o This recruitment is open to any applicant who meets the qualifications listed below.
TO QUALIFY YOU MUST HAVE:
... three years of office experience which included two years at full performance level and experience generating documents; and
... lead work responsibility or coordination of office procedures.
* Solid analytical and exceptional organizational skills.
* Ability to effectively relate to both students and faculty from diverse backgrounds and cultures, and an ability to set clear boundaries within a supportive and helpful context.
* Outstanding attention to detail and strong writing skills.
* Ability to work well under pressure and meet deadlines.
* Bachelor's degree from an accredited college or university.
* Familiarity with data analysis and/or collection, and report compilation.
Please indicate your skills on the attached skill code sheet.
Position is subject to criminal background check.
DUTIES & RESPONSIBILITIES:
The Accessible Education Center (AEC) coordinates services and provides advocacy and support to undergraduate and graduate students with disabilities. This position oversees the accommodated testing process to ensure that students with disabilities are provided reasonable and appropriate testing accommodations, as required by law. Duties include:
... establishing and maintaining procedures and oversight of the accommodated testing program; monitoring exam request database to determine scheduling and space needs, and prioritize accordingly; collaborating with University Counseling and Testing Center staff regarding scheduling issues and provision of accommodations; creating, maintaining, and modifying additional databases and documentation procedures as needed; maintaining detailed records of requests and communications; preparing reports, tracking data, providing performance related statistical data.
... working with students and faculty to brainstorm solutions to testing related issues; referring students to AEC advisors when necessary, and consulting with AEC colleagues regarding individual student concerns; providing training to students regarding exam request processes and procedures, including, creating instructional materials to explain processes and procedures.
... drafting policy revisions and suggesting procedural changes for review by the Director; developing and modifying procedures for efficient work flow and effective service delivery.
... establishing and maintaining working relationships with individual faculty and staff in provision of accommodated testing services; establishing and maintaining test security protocols in consultation with the the University Counseling and Testing Center; identifying alternate space for exam administration, and scheduling proctors when necessary; documenting proctors' availability and coordinate proctors' assignments; hiring, training, and evaluating student employees (exam proctors/readers/scribes); training front desk student employees to assist with accommodated testing services; providing accommodations in appropriate locations with appropriate service providers, while maintaining integrity of exams; mediating disputes between students, faculty, and service providers.
... designing and administering testing program training, such as creating podcasts, web information, and workshops; communicating AEC program policies, procedures, and services to students, faculty, staff and others; responding to inquiries and requests for AEC information; explaining and clarifying rules, processes, and procedures to students, staff, and faculty; adhering to student record guidelines in release of information, maintaining confidentiality of student records and identity of students utilizing AEC assistance.
... encouraging students to self-advocate in their pursuit of equal educational opportunities; actively promote systemic change in the area of universal/inclusive design on issues of testing.
Position may be occasionally required to work some early mornings, evenings, or weekends to ensure materials are prepared for student exams.
To assist us in making the selection for this position, please respond to the following questions on a separate sheet(s) of paper. Number your responses to correspond to the questions and describe experience and training related to each question. Make sure experience and training described in your responses are included on your application.
1. Describe your experience tracking and organizing a large volume of administrative detail with varying deadlines. Please give specific examples. Indicate your proficiency with database, spreadsheet, financial, word processing, or other software programs.
2. This position represents the Accessible Education Center in communication with UO faculty, staff, and students. Describe your experience that demonstrates your ability to communicate professionally, and explain procedures/policies with tact and diplomacy to individuals from diverse backgrounds and cultures, including disability. What strengths do you have that would enable you to be successful in this role? Please be specific. This includes responding to written correspondence, telephone inquiries, and in-person contact.
3. Describe experience you have had with regard to delegation and supervision, motivating others, and developing and providing trainings and/or informational program materials.
4. Please describe a time when you played a key role in the revision of an existing or ongoing program, process, or system. What changes did you make to enhance efficiency and resolve problems? How did you assess and identify issues? How did you evaluate the changes you made? Be specific about the change and approach you used to successfully learn and apply what was new.
SKILL CODE SHEET:
You must also fill out a skill code sheet for this position. You can pick one up at Human Resources or print one out at http://jobs.uoregon.edu/skillcode.html
Submit all application materials, including Human Resources Job Application form, supplemental questions and other relevant materials by the closing date to:
677 East 12th Ave., Suite 400
5210 University of Oregon
Eugene, OR 97403-5210
Human Resources Job Application must be filled out completely or it will not be accepted. Make sure to keep a copy of your application packet for job interviews.
EO/AA/ADA institution committed to cultural diversity. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status.